Your complaints, which you will send via , will be handled and examined with great care and diligence by the relevant people in the management and resolution process of the complaints.

All notifications you send to us are evaluated and recorded in accordance with our principles of objectivity and customer satisfaction.

Necessary examinations and controls are carried out according to the content of the complaint.

If necessary, information is obtained from other departments and finalized as soon as possible.

Our customers are notified by e-mail that all complaints are recorded and processed.